How to Use FAQ

Is there a limit to how many clients I can add?
You can have a total of 1,000 clients
Tue, 12 Jul, 2016 at 2:17 PM
Is there a way to merge clients accounts?
If your clients have created a second account by accident, unfortunately there is no way to merge the accounts at the moment. Notify your clients that eac...
Fri, 22 Jul, 2016 at 12:38 PM
If I delete a user, will I lose their information? [Video]
Yes, please be sure that you do not need the client's information before deleting a user.
Tue, 9 Aug, 2016 at 2:28 PM
How can I get/send a report of the clients results?
Go to your Account Settings and make sure that the Send Progress Reports option is checked.
Tue, 12 Jul, 2016 at 1:07 PM
Can I get a report for a client that doesn't have a goal?
The software tracks goals only. It's suggested to create a goal for everyone and make the weigh in frequency 1 time a month and the goal weight 1lb l...
Tue, 12 Jul, 2016 at 12:49 PM
How can I track which clients haven't been weighing in?
You can run a custom report just on weigh ins. Or you would just have to look at that clients account. The missed weigh in report will tell you who mis...
Tue, 12 Jul, 2016 at 1:13 PM
Can I change the date for clients that I've worked with before using Fit Clients?
You can change the date when you are imputing their stats. This will update the clicker on your site from when you started training your clients.
Tue, 12 Jul, 2016 at 1:19 PM
Can I get the Weight-Loss Ticker on my Facebook Page?
In order to embed the weight-loss ticker on your Facbeook page, you would have to go under apps and add a html widget to your page.
Tue, 12 Jul, 2016 at 1:27 PM
Accidentally Deleted a Measurement
If you've accidentally deleted a "Measurement to Track" under the Features section of your Settings, you can add it back wit...
Thu, 8 Dec, 2016 at 12:58 PM